Terms and Conditions of 820bet for Brazilian players

1 Eligibility and Registration

To create an account on 820bet and use any service on the platform — Sports Betting, casino, crash games, or any other available product — you must meet all of the following criteria:

• Be at least 18 years of age on the date of registration.
• Reside in Brazil and hold a valid CPF (Cadastro de Pessoa Física).
• Be an individual — accounts in the name of companies or legal entities are not permitted.
• Not be enrolled in any active self-exclusion program, whether with 820bet or any other online gaming service.
• Not be an employee, partner, or immediate family member of an employee of the 820bet or its gaming partners.

By registering, you confirm that all information provided — full name, CPF, date of birth, address, and banking details — is truthful, accurate, and up to date. The 820bet reserves the right to request supporting documentation at any time to verify the details provided during registration.

Only one account is permitted per one account per CPF, residential address, and device. Duplicate accounts identified by the system will be suspended and balances frozen pending investigation. The user responsible for the duplicate accounts will forfeit the funds involved if misuse is confirmed.

2 Account Management

Your account on 820bet is personal and non-transferable. You are solely responsible for keeping your login credentials confidential — your username, password, and two-factor authentication code, if enabled. Sharing access with third parties, including family members, is entirely your own responsibility.

If you suspect unauthorized access to your account, contact 820bet via live chat, available 24 hours a day. The platform may temporarily freeze the account while the situation is investigated to protect your balance.

• You can change your password at any time in your account settings.
• The 820bet will never ask for your password via email, chat, or any other channel.
• Registration details such as name and CPF cannot be changed after KYC verification — contact support if there is a typing error.
• You can update your contact details (email, phone number) with identity verification.

The 820bet may carry out additional security checks at any time — particularly for withdrawal requests above the account's historical pattern or when indicators of suspicious activity are present. These checks are a protection mechanism for the player.

3 Deposits and Withdrawals

All amounts on the 820bet are processed exclusively in Brazilian reais (R$). No other currency is accepted. The available payment methods are:

• Pix — minimum deposit of R$ 10.00, credited within 30 seconds. Minimum withdrawal of R$ 20.00, processed within 15 minutes. Available 24/7.
• Boleto bancário — minimum deposit of R$ 20.00, credited within up to 2 business days after payment. Boleto valid for 3 business days.
• Credit and debit card — Visa, Mastercard, and Elo accepted. Minimum deposit of R$ 20.00, instant credit.
• PicPay — minimum deposit of R$ 10.00, instant credit.
• Mercado Pago — minimum deposit of R$ 10.00, instant credit.
• TED Bank Transfer — for banks including Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others. Withdrawals processed within 1 to 2 business days.

The 820bet does not charge any fees on deposits or withdrawals. Any banking fees charged by your financial institution are the sole responsibility of your bank, not the platform.

To process your first withdrawal, KYC verification (CPF confirmation and submission of a photo ID — RG or CNH) must be complete and approved. Withdrawals requested before verification is complete will be held until the process concludes. The document review period is up to 24 business hours.

The 820bet applies progressive withdrawal limits based on the player's VIP level. Limits are reviewed periodically and communicated on the Deposits and Withdrawals page. Extraordinary withdrawals — above the account's historical pattern — may be subject to additional review by the finance team.

4 Bonuses and Promotions

The 820bet offers a range of promotions for both new and existing players. Each promotion has its own specific terms communicated at the time of the offer. The general rules that apply to all bonuses are:

• Each player may take part in a welcome promotion only once, tied to their CPF.
• Bonuses cannot be transferred between accounts or withdrawn before the required rollover has been met.
• The standard rollover at 820bet is 5x the bonus amount for deposit promotions. Each specific promotion displays its rollover before activation.
• Bonuses have an expiration date. Any unused bonus balance that remains after the deadline is automatically canceled without further notice.
• Bets placed with bonus balance that are canceled or voided for any reason do not count toward the rollover calculation.
• The 820bet reserves the right to cancel bonuses if there is suspicion of abuse, use of multiple accounts, or any behavior indicating that a player is attempting to extract value from promotions improperly.

The VIP Program's weekly cashback is calculated on net losses from the previous week and credited every Monday with a rollover of just 1x. The referral bonus has no rollover and is credited as real money once the referred friend qualifies. Specific conditions for each promotion are available on the Promotions page of the 820bet.

5 Betting Rules

Sports betting at 820bet cover Brazilian football — Brasileirão Série A, Copa do Brasil, Libertadores, Copa do Nordeste, and Campeonato Paulista — as well as volleyball, NBB basketball, UFC and MMA, e-sports, and dozens of other sports. The specific rules for each sport are detailed in the rules section within the platform.

• A confirmed bet cannot be cancelled or changed by the player, except in markets that offer the Cash Out feature.
• Bets placed after an event has started will only be accepted in live markets, where available.
• If an event is cancelled or postponed, all bets are refunded to the player's real balance.
• The 820bet reserves the right to limit the maximum bet amount on any market at any time, without prior notice.
• Obvious odds errors — clearly incorrect prices caused by a technical failure — may be voided by 820bet, with the staked amount refunded to the player's balance.

For casino games — slots, Live Casino, crash games, and table games — results are determined by random number generation (RNG) systems audited by independent laboratories. Crash games use Provably Fair technology, which allows for independent mathematical verification of each result. The 820bet does not manipulate the results of any game.

6 Prohibited Conduct and Use

Use of the platform 820bet must be used exclusively for legal entertainment purposes by a single adult user. The following are strictly prohibited:

• Creating more than one account per CPF, address, or device.
• Using another person's account or allowing third parties to use your account.
• Using automated software, bots, or any tool that interferes with the normal operation of the platform.
• Placing bets in a coordinated manner with other players to guarantee profit regardless of the outcome (abusive arbitrage).
• Using insider information or non-public data to gain an unfair advantage in Sports Betting.
• Deliberately attempting to exploit bugs, technical glitches, or odds errors.
• Using the platform for money laundering or any illegal activity under Brazilian law.
• Making deposits using payment instruments not in your name — including Pix, cards, or bank accounts belonging to third parties.

The 820bet continuously monitors transactions and gameplay patterns to identify irregular behavior. If prohibited activity is detected, the account may be suspended immediately and the balance frozen during the investigation. In confirmed cases, the account will be closed and the funds involved may be withheld or returned to the holder of the payment instruments.

7 Responsible Gambling

The 820bet believes that gambling should be a form of entertainment — never a source of financial or emotional stress. That's why we provide a full set of responsible gambling tools to all players, free of charge and with no red tape to access:

• Deposit limits — set a maximum daily, weekly, or monthly deposit limit. Once set, the limit cannot be increased for 24 hours to prevent impulsive decisions.
• Session limit — set the maximum time you want to spend on the platform before being automatically logged out.
• Temporary self-exclusion — block your access for a set period (from 24 hours to 6 months). During this period, no deposits can be made.
• Permanent self-exclusion — permanently close your account. After permanent self-exclusion, the account cannot be reactivated under the same CPF.
• Reality check — receive notifications about your session time and the amounts wagered in the current session.

The 820bet is strictly prohibited for anyone under 18 years of age. Any account found to belong to a minor will be closed immediately and all balances returned, including any deposits made.

8 Privacy and LGPD

The 820bet processes players' personal data in compliance with the General Personal Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected during registration and use of the platform is used exclusively for:

• Identity verification and fraud prevention.
• Processing of deposits and withdrawals.
• Communication about your account, promotions, and platform updates.
• Compliance with applicable regulatory and legal obligations in Brazil.
• Continuous improvement of the services provided by 820bet.

Your data is never sold to third parties. It is only shared with partners when strictly necessary to provide the service — such as PCI-DSS certified payment gateways — and always under contractual guarantees of confidentiality and security.

You have the right to request at any time: access to your personal data, correction of inaccurate data, portability of your data to another service, and deletion of your data where there is no legal obligation to retain it. These requests can be submitted through 820bet. The response time is up to 15 business days. For full details on data processing, please refer to the Privacy Policy.

9 Account Closure

You can request voluntary account closure at any time by contacting the support team at 820bet. Before closing your account, make sure to withdraw your entire available balance — any active bonus balance will be cancelled at the time of closure.

The 820bet may close or suspend your account without prior notice in the following situations:

• Violation of any provision of these Terms and Conditions.
• Providing false information during registration or KYC verification.
• Well-founded suspicion of fraud, use of multiple accounts, or money laundering.
• Abusive behavior toward the support team or other users of the platform.
• Filing an undue chargeback with your credit card provider (fraudulent chargeback).

If the account is closed due to a violation, the balance may be held for the duration of the investigation. 820bet reserves the right to involve the relevant authorities in cases of proven illegal activity.

10 Changes to Terms and Conditions

The 820bet may update these Terms and Conditions at any time to reflect regulatory changes, service improvements, or policy adjustments. Any material change will be communicated via the registered email address and through an in-platform notification at least 7 days in advance.

Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated terms. If you disagree with any change, you may close your account without penalty within the notice period, with a full refund of your available real balance.

The current version of the Terms and Conditions is always the one published on this page, with the last updated date shown at the top of the document. Previous versions are no longer in effect.