LGPD · SSL 256-bit · Your data protected
820bet takes your data privacy seriously. This page explains — clearly and without unnecessary legal jargon — what data we collect, why we collect it, how we protect it, and what your rights are as a data subject under the General Personal Data Protection Law (LGPD — Lei nº 13.709/2018).
How 820bet protects your data
Six concrete commitments from 820bet to the privacy of Brazilian players
All communications between your device and 820bet's servers are encrypted with 256-bit SSL — the same standard used by Brazil's largest banks, including Nubank, Itaú, and Bradesco. No data is transmitted in plain text.
Banking-grade standard820bet processes players' personal data in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Each processing operation has a defined legal basis and a declared purpose as set out in this document.
Lei nº 13.709/2018820bet does not sell, rent, or monetize its players' personal data to third parties. The information collected is used exclusively to operate the service, ensure security, and meet legal obligations — nothing more.
Zero data monetizationAccess to players' personal data within 820bet is restricted to the minimum necessary. Only team members with an operational need have access, and all access is logged and periodically audited.
Principle of least privilege820bet guarantees all rights provided under the LGPD: access, correction, portability, deletion, and withdrawal of consent. You can exercise any of them through our support team — no red tape, no extra cost.
Available LGPD rightsData is retained only for as long as necessary for the stated purpose or as required by law. Financial transaction data is retained for the legally mandated anti-money laundering period; marketing data is deleted upon immediate request.
Justified retentionThis Privacy Policy applies to all players who are registered with or interact with the platform 820bet. By creating an account or using any service on the platform, you confirm that you have read and understood how we handle your personal data. Any questions about a specific section can be answered by our support team via live chat, available 24/7 in Portuguese.
For the purposes of the LGPD, the controller responsible for processing personal data collected on the platform is 820bet, accessible at 820bet.best. The controller is the party that defines the purposes and means of processing players' personal data.
To exercise your rights as a data subject or for any questions regarding the processing of your personal information, you can reach us directly through our support channel:
The 820bet maintains a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the LGPD internally. Requests related to personal data are responded to within 15 business days as required by law.
The 820bet collects only the data strictly necessary to operate the service securely and in compliance with Brazilian law. The categories of data collected and their sources are described below:
| Category | Data collected | Source |
|---|---|---|
| Registration | Full name, CPF, date of birth, email, phone number, residential address | Provided by the user at registration |
| KYC Verification | Copy of a government-issued ID (RG or CNH), selfie for facial validation | Submitted by the user before the first withdrawal |
| Financial | Pix key, partial card details (token), deposit and withdrawal history | Transactions carried out on the platform |
| Platform usage | Betting history, games accessed, session time, gaming preferences | Automatically generated through use |
| Technical | IP address, browser type and version, operating system, device identifier | Automatically collected by standard technology |
| Communication | Support conversation history, open tickets, submitted feedback | Generated through support interactions |
The 820bet does not collect data in sensitive categories such as racial origin, religious beliefs, biometric data for facial recognition beyond KYC verification, or health data — except when voluntarily provided by the player themselves in the context of a responsible gambling request.
Each piece of data collected by 820bet has a defined purpose and a corresponding legal basis under the LGPD. We do not process data for purposes not declared in this Policy. The purposes are:
If the purpose of processing changes in a material way, 820bet will notify the player in advance by email and within the platform, offering the option to object and request deletion of the affected data, as provided for under the LGPD.
The 820bet does not sell personal data. Sharing only occurs in the situations described below, with partners who take on contractual obligations of confidentiality and security equivalent to those upheld by the platform:
All contracts with third parties involving personal data processing include specific data protection clauses requiring LGPD compliance and prohibiting any use of the data outside the contracted purpose. The 820bet conducts periodic due diligence on its data partners.
The 820bet retains personal data for the minimum period necessary for each purpose. The criteria used to define retention periods are:
Once retention periods expire, data is securely and irreversibly deleted from the systems of 820bet, or anonymized when full deletion is not technically possible.
The 820bet implements appropriate technical and organizational measures to protect players' personal data against unauthorized access, loss, destruction, or improper disclosure. The main measures in place are:
No system is 100% breach-proof. If you suspect your account has been accessed by a third party, contact the support team of 820bet via live chat. The platform may preventively freeze the account while the situation is investigated in order to protect your balance.
The 820bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — where consent has been given — personalize content and ads. The types of cookies used are:
You can manage your cookie preferences at any time through your account settings panel or your browser's privacy settings. Disabling essential cookies may affect certain parts of the platform, such as the login process and financial transactions.
The 820bet does not use third-party cookies for advertising tracking outside the platform. Marketing cookies are restricted to the 820bet platform environment and do not track your browsing on other websites.
The LGPD guarantees you, as the holder of the personal data processed by the 820bet, a set of rights you can exercise at any time through the platform's support channels. See each right and how to use it:
Request a copy of all personal data 820bet holds about you. Response delivered within 15 business days via secure email.
Request the correction of any incorrect, incomplete, or outdated information on your 820bet account. Changes to critical account data require identity verification.
Request the deletion of your personal data. Data subject to legal retention requirements (financial transactions) cannot be deleted before the applicable legal deadline.
Request your data in a structured, machine-readable format (JSON or CSV) for transfer to another service. Available for registration data and betting history.
Withdraw at any time your consent for data processing based on consent, such as marketing communications. Withdrawal does not affect any processing carried out prior to that point.
Request information about who your data has been shared with, how long it will be retained, and the legal basis for each processing activity carried out by 820bet.
To exercise any of these rights, please get in touch via the live chat on 820bet (available 24h) or by email at contato@820bet.best. You will need to verify your identity using the CPF and email address registered on your account. The response deadline is up to 15 business days. If you are not satisfied with the response, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD).
The 820bet is a platform intended exclusively for adults aged 18 and over. Registration or use of the platform by minors is strictly prohibited. The 820bet does not intentionally collect personal data from children or minors.
During registration, the user declares they are at least 18 years old and provides a CPF for verification. The KYC verification process confirms legal age through a government-issued photo ID. If an account is found to belong to a minor, it will be closed immediately, all data will be deleted to the extent permitted by law, and any deposited balance will be returned to the holder of the payment method used.
If you are a parent or guardian and believe a minor has created an account on 820bet, please contact us immediately via live chat or email. We will handle the matter with priority, without judgment, and in full compliance with the Child and Adolescent Statute (ECA).
The 820bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, particularly the LGPD and its ANPD regulations, or to keep pace with developments in the platform's services and security practices.
When there are significant changes — ones that affect your rights or the way we use your data — you will be notified by email and via an in-platform notice at least 7 days before the changes take effect. For minor editorial or structural updates that do not affect data processing practices, notification may consist solely of updating the date at the top of this page.
Continued use of the platform after updates take effect constitutes acceptance of the changes. If you disagree with any material change, you may close your account and request deletion of the applicable data within the notification period.
The version of this Policy currently in effect is always the one published on this page, with the last updated date shown at the top. Previous versions of this Policy may be requested by email for historical reference and personal audit purposes.
Brazil's General Data Protection Law came into force in 2020 and changed how any company operating in the country must handle personal data. For players at 820bet, this change translates into concrete rights that previously had no formal existence — rights the platform genuinely respects, not just on paper.
The most commonly exercised right in practice is the right of access. Any player can ask: "what data does 820bet have about me?" — and receive a full response within 15 business days. This includes registration data, financial transaction history, betting records, and support communications. If you want to know what is on file about you, just ask.
The second most relevant right is the right to erasure. It is worth understanding a real limitation here: 820bet cannot delete data that the law requires to be retained. Financial transaction records must be kept for years under anti-money laundering regulations from the Brazilian Central Bank and COAF. This is not an excuse to hold more data than necessary — it is a real legal obligation that any serious financial platform in Brazil must comply with. Outside those specific categories, data can be deleted upon request.
Marketing communication consent is another practical consideration. When you register at 820bet, you may opt in to receive emails about promotions, news, and bonuses. This consent can be withdrawn at any time — either through your account preferences panel or by contacting support. Withdrawal is processed within up to 10 business days, and you will stop receiving marketing communications with no other impact on your account.
Financial data on the 820bet receive special protection. Your Pix key — whether CPF, phone number, email, or random key — is stored in encrypted form and is only used to process withdrawals to the account linked to the same CPF. This means that even if someone were to gain unauthorized access to the platform's servers, the financial data would be encrypted and unusable without the corresponding decryption key.
KYC verification is required before your first withdrawal and is there to protect you. It may feel like extra paperwork at first, but it's the mechanism that stops anyone who gets hold of your password from withdrawing your balance to an unknown account. Verification permanently links the account to your CPF and real identity. Once approved, you won't need to repeat the process — and all submitted documents are stored with end-to-end encryption.
For users on mobile — which is most Brazilian players on the 820bet — it is worth noting that usage data collected via cookies on the mobile browser is the same as described in this Policy. No additional data is collected through the mobile browser. The 820bet does not access the device's camera, microphone, contacts, or location — only the information you voluntarily provide and the data generated by your use of the platform.
In the event of a security incident resulting in a data breach that poses a real risk to players, the 820bet is required by the LGPD to notify the National Data Protection Authority (ANPD) and affected individuals within a reasonable timeframe. This transparency obligation is one of the pillars of the law, and the platform is prepared to fulfill it promptly, prioritizing player protection in any adverse situation.
If you have any questions about how your data is handled at 820bet, the answer is always the same: reach out to support, available 24 hours a day in Portuguese. The team can walk you through any part of this Policy in plain language and answer your questions directly — no generic forms, no automated replies.
Summary of your rights at 820bet
How to exercise each right guaranteed by the LGPD — quickly and without red tape
To exercise any of the rights above, contact us via 820bet's live chat (available 24/7) or by email at contato@820bet.best.
Your data protected, your fun guaranteed
Free registration, data protected under the LGPD, and deposits via Pix starting from R$ 10.00. 820bet was built for the real Brazilian player.
*By creating an account, you confirm that you are 18 or older and agree to our Privacy Policy and Terms and Conditions.
Privacy Questions at 820bet
The most common questions about personal data and privacy, answered clearly and directly
Questions about your privacy at 820bet? Our support team is available 24/7 via live chat to clarify any point in this Policy. For LGPD-related requests, send an email to contato@820bet.best with the subject line "LGPD Request". We also recommend reading our Terms and Conditions and the Responsible Gambling for a full picture of how we operate.